Frequently Asked Questions - Shipping

Frequently Asked Questions - Shipping

Due to Covid-19, shipping cost rised in all over the world. We are now paying almost %40 more shipping cost than last year. We want to make some clarification that how you can save shipping cost while shopping with themazi. 


Shipping cost are mostly the same for 1kg to 3kg. Shipping cost is calculated based on the product weight. So here is basicly our shipping cost to USA, Canada and the EU. So as you can see shipping cost are much more expensive for small orders.


Q.1. Where do we ship our Natural Dyes and Fabrics?

A.1. We do ship basically all around the world with FedEX.  So if  FedEX is operating in your country, it means we do ship there. 

Q.2. Do we ship USA and Canada. 

A.2. Yes we do. Our most of customers are from the USA and Canada. We deliver with FedEX in 5-7 days to those countries. There is no custom tax up to 800$.

Q.3. Do we deliver to the EU and how about the Custom?

A.3. Yes we deliver to the EU countries in 3-5 days normally. We now have IOSS number which is show that we pay VAT to the EU. When you will shop you will have to pay VAT to themazi. We will pay the VAT we charge to your country thanks to our IOSS number.  

Up to 150 Euro (excluding VAT and Shipping cost) you wont pay any custom tax while buying from themazi natural dyes. 



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